Alkira and NBN Co talk the future of the Internet

All around the world, technology innovations are making things faster and easier for businesses - and customers. This is true both for the network that NBN Co is delivering to Australians and Alkira’s Voingle™ software.

Alkira and NBN Co talk the future of the Internet

27th February 2019

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This week, NBN Co visited our CEO Ruth Drinkwater and founder Ray Guy at our Brisbane headquarters. The occasion was a press conference announcing that more than one in two Brisbane homes and businesses are now able to connect to services over the nbn™ network. 

We were there to share our own story of connectivity. We have three offices around Australia and many of our team work remotely, from home, interstate and internationally. We couldn’t do this effectively without the nbn.

“We rely on nbn infrastructure because business is fast these days, we can’t just wait, slow speeds are not acceptable,” our CEO Ruth Drinkwater told the media. “We need the latest infrastructure to help us grow and do what we do.”

We were also at the event because we understand that telecommunications technology is no longer just about making a phone call or uploading posts to social media. It’s not just about streaming all the episodes of Game of Thrones that you still need to watch before the final season premieres.

It’s bigger than that. It can do so much more.

All around the world, technology innovations are making things faster and easier for businesses - and customers. This is true both for the network that NBN Co is delivering to Australians and Alkira’s Voingle™ software.

And one of the most important drivers of tech innovation is communication, whether it’s delivered through fibre optics, WiFi or those good old vocal cords. It’s how we develop ideas, collaborate, gain product awareness, deploy our technologies, make sales and get user feedback.

Giving the Internet a voice

Alkira works in the communications space to give the internet a “voice” and make online websites, applications and information faster and more convenient to use.

We’re making it easier for customers to learn about, buy and use products. At the same time, we’re giving businesses the power to more effectively foster and control the conversations their customers have with their brand, rather than having to set aside huge budgets and lose control to smart speaker giants Google and Amazon.

It’s no secret that Voice is the future of the internet. But at the same time, it is no use trying to hide the fact that Voice was the future a year ago. And a year before that. Consumers have been waiting a long time for an easier and more effective voice-assisted way to use the internet, communicate online and make transactions.

That’s why the smart speaker industry is expected to boom to US$7 billion this year. The world is embracing these digital voice assistants faster than we embraced mobile phones.

Just saying

Communication plays a vital role in our lives. We can even go deeper to say it is profoundly intertwined with human existence; with not just our survival but also our rise to the top of the animal kingdom.  

So the telecommunications technology that now allows us to communicate on a faster, more efficient and incredibly global level has an incredible impact on how we live our lives. Any changes, innovations or hindrances to this technology has an obvious and enormous effect on the world.

Things take time. But sometimes, they don’t have to. Just as Australia is investing in telecommunications infrastructure so our businesses, government bodies, schools and individuals can do things more effectively, so Alkira has developed an easier way for people to interact and engage online.

Voice doesn’t have to be the “future” of the internet. Our suite of Voingle™ solutions is giving businesses, organisations and government the opportunity to become voice activated and lead the conversation with their customers - right now.